Greenpeace Job Vacancy : Direct Dialogue Co-ordinator

Direct Dialogue Co-ordinator
Indonesia
Closing Date: September 19, 2008

Department : Fundraising
Reports to : FR Manager Indonesia
Working relationships : City Coordinators, DD Team Leaders, DD Fundraisers, Venue Officers

Position Scope :
The DD Co-ordinator is responsible for management, budget control, implementing the plan, and monitoring systems, which will ensure the efficiency and effectiveness of the Direct Dialogue programme in Indonesia in order to meet the predefined target.

RESPONSIBILITIES:
Staff Management
1. Day to day management of DD teams
2. Management, coaching and development of Team Leaders
3. Managing the hiring, firing and disciplinary issues of the DD teams and Team Leaders
4. Monitoring performance of DDCs and ensuring that DDCs operate within guidelines
5. Ensuring enough DDCs are recruited within designated teams
6. Setting up of teams as and when required
7. Supervise teams at venues (minimum of 30% of working hours must be spent at venues, unless otherwise agreed with the Fundraising Director)
8. Ensuring that high standards are followed in the recruitment processes and training delivery
9. Maintain and develop staff retention programs and rewards
10. In conjunction with Team Leaders implement strategies to attract and keep highly motivated, professional DDers
11. Ensure open and clear communication lines between DD – TL – DD Coordinator – City Coordinator – FR Manager
12. Overseeing Venue Officer, ensuring that high standards of venues are consistently confirmed to meet DD needs
13. Ensure proper submission of Sign-ups and related document to Database/Supporter Services Dept.
14. Liaise with Database Officer to ensure any necessary bank information is communicated to teams and other matters related to Direct Dialogue operation
15. Liaise with Public Outreach Manager, when necessary, to organize or join the event
16. Facilitate weekly team leader meeting and weekly team meeting, including updates of campaign and organizational issues


General and administrative
* Maintaining stocks and controlling key resources (uniforms, binders etc)
* Maintaining and developing administrative systems
* Ensure that DDCs (Direct Dialogue Campaigners) have the most relevant and accurate information available
* Ensure the timely and accurate checking of DD results, data inputting and reporting
* Make sure that DDCs are given feedback about their results and any administrative errors they may have made
* Checking that full and accurate administrative forms are completed for new recruits, end of employment, leave request etc.
* Preparing all the necessary documents and spreadsheets for the payroll to be completed
* Dealing with job enquiries and telephone interviewing
* Making sure teams have all necessary equipment and resources
* Managing Petty Cash and updating reconciler in a timely manner
* Placing proper job advertisements when required
* Implementing and developing other administration systems as required

Other
* Assisting the Fundraising Manager with preparing of overall strategic plans and budgets for the programme if requested
* Any other tasks relevant to the position scope as directed by the Fundraising Manager or Fundraising Director

Key Performance Indicators
* Achieving ODP target for the year, in term of number of sign-ups, number of supporters, acquisition income, Debit Fail rate, sign-up per hour, number of working hours etc.
* Maintain proper turnover rate of DDCs

Regular Meetings;
* Weekly staff meeting
* Weekly team leader meeting
* Weekly Direct Dialogue Team meeting
* Bi-weekly regional Fundraising Meeting
* Monthly regional DDC meeting

Contact information
* Send your application letter in English with CV, photo and expected salary to info.id@greenpeace. org or Greenpeace Southeast Asia - Indonesia Office
Jl. Cimandiri No.24 Cikini Jakarta Pusat 10330 Tel: (62 21) 3101873
Arie Rostika Utami
New Media Campaigner
Greenpeace Southeast Asia - Indonesia


Tlp: +62 21 3101873 ext 112
Mob: +62 811 177 0920
Fax: +62 21 3102174
Skype: arieutami
YM : utami_arie


www.greenpeace.or.id